Open-domain long-form question answering (LFQA) is a fundamental challenge in natural language processing (NLP) that involves retrieving documents relevant to a given question and using them to generate an elaborate paragraph-length answer. While there has been remarkable recent progress in factoid open-domain question answering (QA), where a short phrase or entity is enough to answer a question, much less work has been done in the area of long-form question answering. LFQA is nevertheless an important task, especially because it provides a testbed to measure the factuality of generative text models. But, are current benchmarks and evaluation metrics really suitable for making progress on LFQA?
In “Hurdles to Progress in Long-form Question Answering” (to appear at NAACL 2021), we present a new system for open-domain long-form question answering that leverages two recent advances in NLP: 1) state-of-the-art sparse attention models, such as Routing Transformer (RT), which allow attention-based models to scale to long sequences, and 2) retrieval-based models, such as REALM, which facilitate retrievals of Wikipedia articles related to a given query. To encourage more factual grounding, our system combines information from several retrieved Wikipedia articles related to the given question before generating an answer. It achieves a new state of the art on ELI5, the only large-scale publicly available dataset for long-form question answering.
However, while our system tops the public leaderboard, we discover several troubling trends with the ELI5 dataset and its associated evaluation metrics. In particular, we find 1) little evidence that models actually use the retrievals on which they condition; 2) that trivial baselines (e.g., input copying) beat modern systems, like RAG / BART+DPR; and 3) that there is a significant train/validation overlap in the dataset. Our paper suggests mitigation strategies for each of these issues.
Text Generation The main workhorse of NLP models is the Transformer architecture, in which each token in a sequence attends to every other token in a sequence, resulting in a model that scales quadratically with sequence length. The RT model introduces a dynamic, content-based sparse attention mechanism that reduces the complexity of attention in the Transformer model from n2 to n1.5, where n is the sequence length, which enables it to scale to long sequences. This allows each word to attend to other relevant words anywhere in the entire piece of text, unlike methods such as Transformer-XL where a word can only attend to words in its immediate vicinity.
The key insight of the RT work is that each token attending to every other token is often redundant, and may be approximated by a combination of local and global attention. Local attention allows each token to build up a local representation over several layers of the model, where each token attends to a local neighborhood, facilitating local consistency and fluency. Complementing local attention, the RT model also uses mini-batch k-means clustering to enable each token to attend only to a set of most relevant tokens.
We pre-train an RT model on the Project Gutenberg (PG-19) data-set with a language modeling objective, i.e, the model learns to predict the next word given all the previous words, so as to be able to generate fluent paragraph long text.
Information Retrieval To demonstrate the effectiveness of the RT model on the task of LFQA, we combine it with retrievals from REALM. The REALM model (Guu et al. 2020) is a retrieval-based model that uses the maximum inner product search to retrieve Wikipedia articles relevant to a particular query or question. The model was fine-tuned for factoid-based question answering on the Natural Questions dataset. REALM utilizes the BERT model to learn good representations for a question and uses SCANN to retrieve Wikipedia articles that have a high topical similarity with the question representation. This is then trained end-to-end to maximize the log-likelihood on the QA task.
We further improve the quality of REALM retrievals by using a contrastive loss. The idea behind this is to encourage the representation of a question to get close to its ground truth answer and diverge from the other answers in its mini-batch. This ensures that when the system retrieves relevant items using this question representation, it returns articles that are "similar" to ground truth answers. We call this retriever contrastive-REALM or c-REALM.
Evaluation We test the model on long-form question answering using the ELI5 dataset, which is a part of the KILT benchmark, and is the only publicly available large-scale LFQA dataset. The KILT benchmark measures text retrievals using Precision (R-Prec) and text generation using ROUGE-L. The two scores are combined to give a KILT R-L score, which determines a model’s ranking on the leaderboard. We fine-tune the pre-trained RT model together with retrievals from c-REALM on the ELI5 dataset from KILT.
Our submission tops the KILT leaderboard for long-form question answering on ELI5 with a combined KILT R-L score of 2.36. It improves on the previous leaderboard entry of BART + DPR (KILT R-L score of 1.9), while having a similar number of parameters as the other models on the leaderboard. In terms of text generation quality, we see an improvement of +4.11, +5.78 and +9.14 Rouge-L over T5, BART + DPR and RAG, respectively.
Example Generations from the RT Model
Hurdles Towards Progress in LFQA However, while the RT system described here tops the public leaderboard, a detailed analysis of the model and the ELI5 dataset reveal some concerning trends.
We find little to no evidence that the model is actually grounding its text generation in the retrieved documents — fine-tuning an RT model with random retrievals from Wikipedia (i.e., random retrieval + RT) performs nearly as well as the c-REALM + RT model (24.2 vs 24.4 ROUGE-L). We also find significant overlap in the training, validation and test sets of ELI5 (with several questions being paraphrases of each other), which may eliminate the need for retrievals. The KILT benchmark measures the quality of retrievals and generations separately, without making sure that the text generation actually use the retrievals.
Moreover, we find issues with the Rouge-L metric used to evaluate the quality of text generation, with trivial nonsensical baselines, such as a Random Training Set answer and Input Copying, achieving relatively high Rouge-L scores (even beating BART + DPR and RAG).
Conclusion We proposed a system for long form-question answering based on Routing Transformers and REALM, which tops the KILT leaderboard on ELI5. However, a detailed analysis reveals several issues with the benchmark that preclude using it to inform meaningful modelling advances. We hope that the community works together to solve these issues so that researchers can climb the right hills and make meaningful progress in this challenging but important task.
Acknowledgments The Routing Transformer work has been a team effort involving Aurko Roy, Mohammad Saffar, Ashish Vaswani and David Grangier. The follow-up work on open-domain long-form question answering has been a collaboration involving Kalpesh Krishna, Aurko Roy and Mohit Iyyer. We wish to thank Vidhisha Balachandran, Niki Parmar and Ashish Vaswani for several helpful discussions, and the REALM team (Kenton Lee, Kelvin Guu, Ming-Wei Chang and Zora Tung) for help with their codebase and several useful discussions, which helped us improve our experiments. We are grateful to Tu Vu for help with the QQP classifier used to detect paraphrases in ELI5 train and test sets. We thank Jules Gagnon-Marchand and Sewon Min for suggesting useful experiments on checking ROUGE-L bounds. Finally we thank Shufan Wang, Andrew Drozdov, Nader Akoury and the rest of the UMass NLP group for helpful discussions and suggestions at various stages in the project.
